Frequently Asked Questions

Everything you need to know about your Notched experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our chart, as our cuts are designed for a modern, tailored fit.

Are your materials sustainably sourced?

At Notched, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure high quality with a lower environmental impact.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

How should I care for my Notched garments?

To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.